Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your family's information when you use Family Goals.

Effective Date: November 15, 2025

Last Updated: November 15, 2025

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Introduction

Cyber Phoenix LTD ("we," "us," or "our") operates the Family Goals website and application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Contact Information:

Company: Cyber Phoenix LTD

Address: Kemp House, 124-128 City Road, London, EC1V 2NX, United Kingdom

Email: info@familygoals.io

Privacy Contact: privacy@familygoals.io

Legal Basis for Processing

We process personal data under the following legal bases:

  • • Contractual Necessity: To provide our family goal-tracking and reward system services
  • • Legitimate Interest: To improve our Service, ensure security, and communicate with users
  • • Consent: For optional features and marketing communications (where applicable)
  • • Legal Obligation: To comply with applicable laws and regulations

Information We Collect

Personal Information You Provide

Account Information:

  • • Email address (required for account creation and authentication)
  • • Password (securely encrypted and stored)

Family Data:

  • • Children's first names (if provided)
  • • Family goals and milestones
  • • Task completion records
  • • Points and achievement tracking
  • • Optional avatar images for children

Payment Information:

  • • Processed securely through Stripe (we do not store payment card details)
  • • Billing email and subscription status
  • • Trial period tracking

Automatically Collected Information

Technical Information:

  • • Authentication session tokens (essential cookies only)
  • • IP address and device information (for security purposes)
  • • Service usage data (for functionality and security)

We Do NOT Collect:

  • • Analytics or tracking cookies
  • • Advertising identifiers
  • • Social media tracking
  • • Behavioral profiling data
  • • Location data
  • • Children's ages or personal details beyond first names

Special Considerations for Children's Data

Children's Privacy Protection

We recognize that our Service involves data about children under 16 years old. We are committed to protecting children's privacy and comply with applicable data protection laws.

Parental Control Required

  • • Only parents/guardians may create accounts and enter children's data
  • • Parents have full control over their children's information
  • • We do not knowingly collect data directly from children

Data Minimization

  • • We collect only the minimum data necessary for the family goal-tracking service
  • • Children's data is limited to first names (if provided), goal progress, and optional avatars
  • • No sensitive personal information about children is collected

Parental Rights

Parents/guardians have the right to:

  • • Access all data about their children
  • • Modify or delete children's information
  • • Reset children's progress and achievements
  • • Request complete account deletion

Contact Information

Privacy Questions

For privacy-related questions or to exercise your rights:

Email: privacy@familygoals.io

General Contact: info@familygoals.io

Postal Address

Cyber Phoenix LTD

Kemp House

124-128 City Road

London, EC1V 2NX

United Kingdom

Have questions about our privacy practices?

View Cookie PolicyContact Privacy Team